Publication

A Roadmap Towards Remote Assistance: Outcomes from Multidisciplinary Workshop at the 2023 Intelligent Vehicles Symposium

Remote operation of highly automated vehicles (HAVs) may include occasional assistance from a human remote operator that is located outside the HAVs. Remote assistance typically delegates only high-level guidance tasks to the remote operators such as authorizing a driving maneuver or specifying a new driving path. As remote assistance is fairly unexplored, there are still several research challenges. These challenges were discussed by experts from academia and industry in a multidisciplinary workshop at the 2023 IEEE Intelligent Vehicles Symposium. As a result of the workshop, this paper presents a list of most pressing research questions in the following areas: human-machine interaction and human factors, design of the remote station, design of the HAVs. It also outlines a roadmap for future research on remote assistance of HAV, thereby informing interdisciplinary studies and facilitating the benefits of HAVs before full autonomy can be reached.

Author(s)
Maytheewat Aramrattana, Andreas Schrank, Jonas Andersson, Lin Zhao, David Hermann, Sanat Mharolkar, Marek Vanzura, Azra Habibovic & Michael Oehl
Research area
Road user behaviour
Publication type
Conference paper
Published in
HCI International 2024
Project
Year of publication
2024